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AR aging not showing all of the invoice number

  • Feb 2, 2022 8:52 PM UTC
  • 10 replies
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Freshman I

We are new to Acumatica.  When we print the AR Aging report the invoice number is cut off, see attached.  We tried to modify it in report designer but it errors out and wont open.  Is there a way to extend the column that the invocie number is in?

Best answer by BenjaminCrisman

@matthill This is an issue with the version of Report Designer being used. Belongs To is a filter condition which was added at one point and so you can’t open a report which contains this filter using the version of Report Designer installed for you locally:

 

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      10 replies

      Naveen Boga
      Captain II
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      • Naveen Boga
      • Captain II
      • Feb 2, 2022 10:26 PM UTC

      Yes @matthill  you can move just move the Branch and Customer Ref/Orig Ref field to the little bit right and verify. It may give you Red symbols on the report and feel like an error but that will work.

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      Naveen B - Acumatica MVP 🏆 | Acumatica Developer 🚀 ⏩ https://www.linkedin.com/in/naveenb-acumatica-mvp/
        Freshman I
        • matthill
        • Author
        • Freshman I
        • Feb 3, 2022 6:23 PM UTC

        Hi @Naveen B thank you for the feedback.  Every time I try to open the report I’m getting this error

         

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        Naveen Boga
        Captain II
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        • Naveen Boga
        • Captain II
        • Feb 3, 2022 6:26 PM UTC

        @matthill  Do you have any customizations on this report?

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        Naveen B - Acumatica MVP 🏆 | Acumatica Developer 🚀 ⏩ https://www.linkedin.com/in/naveenb-acumatica-mvp/
        Freshman I
        • matthill
        • Author
        • Freshman I
        • Feb 3, 2022 8:36 PM UTC

        no customizations that I know of

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        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • Apr 25, 2022 5:35 PM UTC

        Hi @matthill were you ever able to resolve your issue? Thank you!

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        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
        Freshman I
        • matthill
        • Author
        • Freshman I
        • Nov 8, 2022 10:48 PM UTC

        still having this issue

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        Pro II
        Forum|alt.badge.img+3

        Are you sure you’re running the Report Designer version released with your Acumatica version? Try searching for Tools and then look for Report Designer download.

        I also had to customise this report so some column values don’t get truncated.

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          Laura03
          Captain II
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          • Laura03
          • Captain II
          • Nov 9, 2022 10:35 AM UTC

          Hello @matthill ,

          I notice that you weren’t 100% sure whether the report is customized.

          no customizations that I know of

           

          To check for previous customizations and Inactivate them:

           

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          ~ Laura Barber, WM Synergy
            BenjaminCrisman
            Acumatica Employee
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            • BenjaminCrisman
            • Acumatica Support Team
            • Answer
            • Nov 11, 2022 10:31 PM UTC

            @matthill This is an issue with the version of Report Designer being used. Belongs To is a filter condition which was added at one point and so you can’t open a report which contains this filter using the version of Report Designer installed for you locally:

             

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              Freshman I
              • matthill
              • Author
              • Freshman I
              • Nov 14, 2022 2:01 PM UTC

              Thank you. I updated report designer and can now open the reports.

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