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AR aging not showing all of the invoice number

  • February 2, 2022
  • 10 replies
  • 237 views
M
Freshman I

We are new to Acumatica.  When we print the AR Aging report the invoice number is cut off, see attached.  We tried to modify it in report designer but it errors out and wont open.  Is there a way to extend the column that the invocie number is in?

Best answer by BenjaminCrisman

@matthill This is an issue with the version of Report Designer being used. Belongs To is a filter condition which was added at one point and so you can’t open a report which contains this filter using the version of Report Designer installed for you locally:

 

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    10 replies

    Naveen Boga
    Captain II
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    • Naveen Boga
    • Captain II
    • February 2, 2022

    Yes @matthill  you can move just move the Branch and Customer Ref/Orig Ref field to the little bit right and verify. It may give you Red symbols on the report and feel like an error but that will work.

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    BenjaminCrisman
    Chris Hackett
    M
    Freshman I
    • matthill
    • Author
    • Freshman I
    • February 3, 2022

    Hi @Naveen B thank you for the feedback.  Every time I try to open the report I’m getting this error

     

    Naveen Boga
    Captain II
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    • Naveen Boga
    • Captain II
    • February 3, 2022

    @matthill  Do you have any customizations on this report?

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    M
    Freshman I
    • matthill
    • Author
    • Freshman I
    • February 3, 2022

    no customizations that I know of

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • April 25, 2022

    Hi @matthill were you ever able to resolve your issue? Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
    M
    Freshman I
    • matthill
    • Author
    • Freshman I
    • November 8, 2022

    still having this issue

    R
    Pro II
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    • RoyceLithgo
    • Pro II
    • November 8, 2022

    Are you sure you’re running the Report Designer version released with your Acumatica version? Try searching for Tools and then look for Report Designer download.

    I also had to customise this report so some column values don’t get truncated.

    Laura03
    Chris Hackett
    Laura03
    Captain II
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    • Laura03
    • Captain II
    • November 9, 2022

    Hello @matthill ,

    I notice that you weren’t 100% sure whether the report is customized.

    no customizations that I know of

     

    To check for previous customizations and Inactivate them:

     

    ~ Laura Barber, WM Synergy
    Chris Hackett
    BenjaminCrisman
    Acumatica Employee
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    • BenjaminCrisman
    • Acumatica Support Team
    • Answer
    • November 11, 2022

    @matthill This is an issue with the version of Report Designer being used. Belongs To is a filter condition which was added at one point and so you can’t open a report which contains this filter using the version of Report Designer installed for you locally:

     

    Chris Hackett
    M
    Freshman I
    • matthill
    • Author
    • Freshman I
    • November 14, 2022

    Thank you. I updated report designer and can now open the reports.

    BenjaminCrisman
    Chris Hackett
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