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Recover/View Deleted Shipments

  • June 27, 2023
  • 10 replies
  • 631 views
A
Freshman I

I am trying to find a way to view deleted shipment records to discover who is deleting them and why they are being deleted. I tried to do this through a GI but I don't think the Shipments table supports exposing deleted shipments.

 

Does anyone have a better idea as to how I can accomplish this?

Best answer by Manikanta Dhulipudi

I am trying to find a way to view deleted shipment records to discover who is deleting them and why they are being deleted. I tried to do this through a GI but I don't think the Shipments table supports exposing deleted shipments.

 

Does anyone have a better idea as to how I can accomplish this?

Do you have audit history enabled and shipment number deleted? if it enabled 

Please go to audit history screen and select the shipment screen ID

Thanks

    Kandy Beatty
    estebanperalta54

    10 replies

    Kandy Beatty
    Captain II
    Forum|alt.badge.img+17
    • Kandy Beatty
    • Captain II
    • June 27, 2023

    HI @anewby 

    The only way to do this is through the database. You can have a developer look for that or put a support ticket in with Acumatica to assist. 

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    A
    Chris Hackett
    A
    Freshman I
    • anewby
    • Author
    • Freshman I
    • June 27, 2023

    Thanks Kandy - I’ve submitted a case per your suggestion!

    Chris Hackett
    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    I am trying to find a way to view deleted shipment records to discover who is deleting them and why they are being deleted. I tried to do this through a GI but I don't think the Shipments table supports exposing deleted shipments.

     

    Does anyone have a better idea as to how I can accomplish this?

    Do you have audit history enabled and shipment number deleted? if it enabled 

    Please go to audit history screen and select the shipment screen ID

    Thanks

    Acumatica Functional Consultant & Customer Experience Supervisor
    Kandy Beatty
    A
    Chris Hackett
    Naveen Boga
    Captain II
    Forum|alt.badge.img+19
    • Naveen Boga
    • Captain II
    • June 27, 2023

    Hi @anewby  After deleting the shipments, I think it is not possible to determine from the GI. However, moving forward, if someone deletes a shipment, we can obtain this information by configuring the Business Events using a straightforward process.

    I just created a new Business Event, which enables me to track the person who deleted my shipment. Please refer to the screenshot for visual reference.

    BE with Trigger Conditions

     

    BE with Subscriber

     

    Email got triggered after deleting the shipment using BE

     

    Email Notification triggered with the details that who deleted the shipment.

     

     

    Hope this helps!

     

     

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    Manikanta Dhulipudi
    Kandy Beatty
    Chris Hackett
    Kandy Beatty
    Captain II
    Forum|alt.badge.img+17
    • Kandy Beatty
    • Captain II
    • June 27, 2023

    Hi @anewby  After deleting the shipments, I think it is not possible to determine from the GI. However, moving forward, if someone deletes a shipment, we can obtain this information by configuring the Business Events using a straightforward process.

    I just created a new Business Event, which enables me to track the person who deleted my shipment. Please refer to the screenshot for visual reference.

    BE with Trigger Conditions

     

    BE with Subscriber

     

    Email got triggered after deleting the shipment using BE

     

    Email Notification triggered with the details that who deleted the shipment.

     

     

    Hope this helps!

     

     

    @Naveen Boga  What version of Acumatica is this on?

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    Naveen Boga
    Captain II
    Forum|alt.badge.img+19
    • Naveen Boga
    • Captain II
    • June 27, 2023

    @kandybeatty49  I have created this in the 23 R1.

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    Kandy Beatty
    A
    Freshman I
    • anewby
    • Author
    • Freshman I
    • June 28, 2023

    I am trying to find a way to view deleted shipment records to discover who is deleting them and why they are being deleted. I tried to do this through a GI but I don't think the Shipments table supports exposing deleted shipments.

     

    Does anyone have a better idea as to how I can accomplish this?

    This worked like a charm! Thanks for introducing me to this functionality!

    Chris Hackett
    A
    Freshman I
    • anewby
    • Author
    • Freshman I
    • June 28, 2023

    Hi @anewby  After deleting the shipments, I think it is not possible to determine from the GI. However, moving forward, if someone deletes a shipment, we can obtain this information by configuring the Business Events using a straightforward process.

    I just created a new Business Event, which enables me to track the person who deleted my shipment. Please refer to the screenshot for visual reference.

    BE with Trigger Conditions

     

    BE with Subscriber

     

    Email got triggered after deleting the shipment using BE

     

    Email Notification triggered with the details that who deleted the shipment.

     

     

    Hope this helps!

     

     

    @Naveen Boga  how do you pull the username of the user who deleted the record into the notification template? I cannot seem to figure this out.

    Naveen Boga
    Captain II
    Forum|alt.badge.img+19
    • Naveen Boga
    • Captain II
    • June 28, 2023

    @anewby  I have configured it like the below. Please find the screenshot and also attached the Email Notification, you can download and import it into your instance.

     

     

    1 Attachments
    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    A
    Chris Hackett
    A
    Freshman I
    • anewby
    • Author
    • Freshman I
    • June 28, 2023

    @anewby  I have configured it like the below. Please find the screenshot and also attached the Email Notification, you can download and import it into your instance.

     

     

    @Naveen Boga so I implemented this but I’ve discovered an error where the PREV((Document.LastModifiedByID)) datafield is not referencing the user who deleted the record. See screenshots below:

    Email Notification Template

     

    Audit History

     

    Resulting Email Notification

    • should be gbranham

     

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