Hi Everyone
We have created a Business event to send an email on order confirmation with the SO details.
Issue :The emails is triggered properly with Billingg and shipping address in the Sales order (If the Ship-To Contact and Ship-To Address is not overridden, In the email details is displaying as expected
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/6d1c7951-ef1f-49c9-ab45-2b58ec12f8ad.png)
When we are doing the below Override Options
I have override Ship-To Contact and Ship-To Address and updated the account name and address, in the email “Account name” and “Billing address” is not displaying
I have override Ship-To Contact and updated the account name, in the email “Account name” is not displaying
I have override Ship-To Address and updated the address, in the email “Account name” and “Billing address” is not displaying
email displaying as below even we have data
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ffe52a5e-6c7a-49b5-a4e9-8aa4f186e9cc.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ccad56dd-8ef1-4a89-8f9d-8fdc95f0cf99.png)
Attaching the Business event, Template and GI.
No customization Impact.
Best answer by Manikanta Dhulipudi
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