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We have certain Sales Orders that will include many items and will be shipped out in groups over a 15-45 day period.

 

I’m struggling with the Shipping Rules.

 

When the shipping rule is Cancel Remainder, the entire SO will be marked as Complete after the first partial shipment. The SO must remain Open as we are required to ship additional items on this SO.

 

When the shipping rule is Back Order Allowed or Ship Complete, we receive an error message on partial shipment.

I understand this error message on Ship Complete, but why would this error be there on Back Order Allowed?

 

How can I configure this SO type so it can handle multiple shipments?

 

Acumatica 2021 R2
Build 21.220.0010

Hey @jwarren -

What does the trace say when the error is thrown?

I just ran a test by shipping one of two products on an SO with ‘Back Order Allowed’ and it works:

 

Hey Kyle,

 

Here is the SO - Should be able to ship out the first product but I receive the error.

 

@jwarren 

Did you change it on the line item and on the shipping setting in the order?

@jwarren

Did you change it on the line item and on the shipping setting in the order?

Right

 

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