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Answer

Multiple shipments on SO

  • March 17, 2023
  • 4 replies
  • 321 views
J
Semi-Pro I
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We have certain Sales Orders that will include many items and will be shipped out in groups over a 15-45 day period.

 

I’m struggling with the Shipping Rules.

 

When the shipping rule is Cancel Remainder, the entire SO will be marked as Complete after the first partial shipment. The SO must remain Open as we are required to ship additional items on this SO.

 

When the shipping rule is Back Order Allowed or Ship Complete, we receive an error message on partial shipment.

I understand this error message on Ship Complete, but why would this error be there on Back Order Allowed?

 

How can I configure this SO type so it can handle multiple shipments?

 

Acumatica 2021 R2
Build 21.220.0010

Best answer by Jeff96

@jwarren 

Did you change it on the line item and on the shipping setting in the order?

iqraharrison

4 replies

xkylewrightx
Varsity III
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  • xkylewrightx
  • Varsity III
  • March 17, 2023

Hey @jwarren -

What does the trace say when the error is thrown?

I just ran a test by shipping one of two products on an SO with ‘Back Order Allowed’ and it works:

 

Kyle Wright CSW, Inc. | www.cswgraphics.com
iqraharrison
J
Semi-Pro I
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  • jwarren
  • Author
  • Semi-Pro I
  • March 17, 2023

Hey Kyle,

 

Here is the SO - Should be able to ship out the first product but I receive the error.

 

iqraharrison
Jeff96
Captain II
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  • Jeff96
  • Captain II
  • Answer
  • March 17, 2023

@jwarren 

Did you change it on the line item and on the shipping setting in the order?

Jeff G.
iqraharrison
xkylewrightx
Chris Hackett
xkylewrightx
Varsity III
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  • xkylewrightx
  • Varsity III
  • March 17, 2023

@jwarren

Did you change it on the line item and on the shipping setting in the order?

Right

 

Kyle Wright CSW, Inc. | www.cswgraphics.com
iqraharrison
Chris Hackett
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