Hi there -
We have a customer who uses the ShipEngine plug-in to perform international shipments. In cases where there are multiple boxes being sent within a single shipment, this causes an issue.
A separate label for each package is created, which is proper - every box needs it's own identifier for tracking. BUT, Acumatica treats each package as a separate order/shipment. The order can not be broken into multiple orders for customs purposes. This could be construed as an attempt to skirt customs fees.
Most packages with values under $2,500 don't need the extra paperwork as they fall below a threshold. So, an order for $7,497 that gets put into three boxes would need the paperwork as it's above that threshold. BUT, if the system treats each of those boxes as a separate shipment, and values them each at less than $2,500, it could be seen as a means of trying to hide value and avoid fees.
How do other folks handle this in the system? Any thoughts?
Best answer by Dmitrii NaumovView original