I have setup a BE with a GI so when a new sales order is entered and is on credit hold it will email a notification. All working fine. But if there are changes made to this order it will send the email again.
Thanks for any suggestions.
Business Events, Send only once per record.
Userlevel 7
+19
Hey
Userlevel 5
+1
Hope this helps you!
Without seeing how you defined the trigger conditions for your business event it is hard to say what the issue is.
Assuming you have trigger conditions set for new and old field values (New Value equals Credit Hold and Old Value does not equal Credit Hold) I would expect it to only trigger when a sales order is moved to a Credit Hold status from a different status.
Userlevel 7
+19
Hi
Hope this helps!
I will try this at my end and respond. Thanks!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.