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How do I create an email that automatically sends when there is a new SO only sent once to notify the newly created SO information? And when someone comes in to fix it, I won't continue to send emails anymore
If you are looking above help
Business events can help - Order created - Send an email once
Create a UDF Field Order reviewed in the sales order.
Add a condition in the business events with “ Trigger by Schedule” and add a scheduler to trigger all the Emails Every30 Mins.
To avoid the same order triggering Multiple emails we are Updating the One User Defined field “ Order email sent” after the Email is Triggered so that the system cannot send an email a second time to the customer/Vendor/Internal Team,
Don’t forget to add a condition in the GI “ order review” is empty.
Let me know if you need BE design from my end.
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