I followed this tutorial to set up automatically closing a case on pending customer status after 10 days.
Implement Business Event 3: Trigger by Schedule with Record Change
https://www.acumatica.com/blog/technical-tuesday-use-business-events-acumatica-automate-processes/
However I noticed the Automation Steps is no longer supported for the Cases screen. Is this tutorial still relevant? Are there any workarounds?
This screenshot is from the article
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ef55b911-c7d9-4112-a25d-95109f4a3c80.png)
This is the warning I’m seeing on 2023R1
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/9c308595-0a14-4623-babf-45c8cf0e7280.png)
Thank you!
Best answer by Manikanta Dhulipudi
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