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Hi there! 

 

I reversed a pay application because it got rejected.  I applied a credit memo to the original invoice.  NOW - the pay application is showing like I still billed it and that it was never reversed.  This is throwing my payment application totally out of whack. Does anyone know what I can do to rectify? 

Hi @katiedavison 

The reversal / adjustment of an AIA Document (or any project/proforma) needs to be done via the proforma screen, not from AR. We can help decipher the details, when don the Proforma/AIA Revisions, there are a few other things to keep in mind and some feedback/recommendations that others have outlined;

  • Pay careful attention to dates when invoicing, reversing, correcting, releasing retainage… every step of the way, dates determine correct reporting on the AIA.
  • In general, reverse documents in opposite order of how they were created (Last in, First Out).

I’ll ask someone to reach out and review your situation and next steps.

Thanks.

My question has been answered!  Heidi got in touch with me right away.  Thank you Acumatica!

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