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Have you encounter a glitch on the license of Acumatica 2019 r2 , our acumatica suddenly became a trial mode . do you have idea what could be the reason of that scenario ? 

How can i see the logs on this screen ?

 

Thank you for your answers on my concern, Yes our upgrade is ongoing hopefully this will solve this issue. Also i decided to limit the administration access on our tenants, that will be my first solution for this.


@kbeatty21@rmontana Correct 2019 is retired which means we do not create fixes for those versions, but license would not change due to this.  I do suggest contacting your partner or support for assistance so they can look at your account.


Hi @rmontana 

Just to note as well that 2019 versions are retired and you may need to upgrade.


Hi @rmontana 

You may create a support case. If you are not having direct contract with us, you can reach out to your Partner to get a support case created with Acumatica.

Regards,


Where can i contact support ?


Hi @rmontana 

You may contact support to get this reviewed and get license information verified on our licensing server side. 

Regards,


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