Exchange Server Configuration Error message

  • 15 March 2023
  • 3 replies

Userlevel 3

When configuring Exchange Server Integration and select ‘TEST SERVER’, receive this message:

“Application with Identifier was not found in the directory”

Google gives me this article in Microsoft:

But it does not make sense and resolve my issue.

Anyone faced this error message?




Best answer by JTang 30 September 2023, 01:42

View original

3 replies

Userlevel 7
Badge +16

HI @Foujan 

A few things:

  1. Can you share the entire Trace error?
  2. Did you try to set up this account with the admin login?
Userlevel 3



Hi Kandy,

Just tried again and got different error message as per below:

It is not an admin user, but I set it up using my account which is partner admin account.


Error: The Autodiscover service couldn't be located.  Send
  Raised At: 15/03/2023 10:22:28 PM Screen: SM.20.40.15    

15/03/2023 10:22:28 PM Error:
The Autodiscover service couldn't be located.

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List`1 requestedSettings)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
   at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
   at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
   at PX.Mail.OAuth.Azure.Ews.ExchangeServiceBindingOAuthProvider.GetAutodiscoverUrl(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.ExchangeServiceBindingOAuthProvider.GetExchangeServiceBinding(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.AzureOAuthPXExchangeServerProvider.GetExchangeServiceBinding(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.AzureOAuthPXExchangeServerProvider.GetPXExchangeServer(EMailSyncServer config)
   at PX.Data.Update.WebServices.PXExchangeServer.GetGate(EMailSyncServer email, PXExchangeEventDelegate logger)

Userlevel 3

Need the mail server URL entered for sure, which should be something like below.


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