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Exchange Server Configuration Error message

  • March 15, 2023
  • 3 replies
  • 364 views
Foujan
Jr Varsity II
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When configuring Exchange Server Integration and select ‘TEST SERVER’, receive this message:

“Application with Identifier was not found in the directory”

Google gives me this article in Microsoft: https://learn.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts70001-app-not-found-in-directory

But it does not make sense and resolve my issue.

Anyone faced this error message?

 

 

Best answer by JTang

Need the mail server URL entered for sure, which should be something like below. 

 

https://MAILSERVERURL.com/EWS/Exchange.asmx

Kandy Beatty

3 replies

Kandy Beatty
Captain II
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  • Kandy Beatty
  • Captain II
  • March 15, 2023

HI @Foujan 

A few things:

  1. Can you share the entire Trace error?
  2. Did you try to set up this account with the admin login?
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
Foujan
Jr Varsity II
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  • Foujan
  • Author
  • Jr Varsity II
  • March 15, 2023

@kandybeatty49

 

Hi Kandy,

Just tried again and got different error message as per below:

It is not an admin user, but I set it up using my account which is partner admin account.

 

Error: The Autodiscover service couldn't be located.  Send
  Raised At: 15/03/2023 10:22:28 PM Screen: SM.20.40.15    
 Details:

15/03/2023 10:22:28 PM Error:
The Autodiscover service couldn't be located.

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List`1 requestedSettings)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
   at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
   at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
   at PX.Mail.OAuth.Azure.Ews.ExchangeServiceBindingOAuthProvider.GetAutodiscoverUrl(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.ExchangeServiceBindingOAuthProvider.GetExchangeServiceBinding(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.AzureOAuthPXExchangeServerProvider.GetExchangeServiceBinding(EMailSyncServer config)
   at PX.Mail.OAuth.Azure.Ews.AzureOAuthPXExchangeServerProvider.GetPXExchangeServer(EMailSyncServer config)
   at PX.Data.Update.WebServices.PXExchangeServer.GetGate(EMailSyncServer email, PXExchangeEventDelegate logger)
JTang
Jr Varsity II
  • JTang
  • Answer
  • September 29, 2023

Need the mail server URL entered for sure, which should be something like below. 

 

https://MAILSERVERURL.com/EWS/Exchange.asmx

Thanks! - Johnny Tang
Chris Hackett
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