How to use business event to auto send dunning letter when SO status is credit hold?

  • 11 January 2023
  • 0 replies

Userlevel 4

Hi all, 

I am currently set up system automatically send dunning letter when sales order status is credit hold by using business event.

But there is a problem with my attached file, system send all dunning letter avaiable not only for this customer.

Below is the email template and business event I have set up.



Thanks in advanced.

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