When we export shipment from Acumatica to Shopify, could we export the tracking number as well?

  • 30 November 2020
  • 6 replies
  • 268 views

Userlevel 7
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  • Acumatica Commerce Edition Team Lead
  • 227 replies

Yes you can export tracking number from Acumatica to BigCommerce/Shopify. To do so you nee to put tracking numbers in the line with box under Packages Tab.

Keep in mind following rules: When shipments that include multiple boxes with separate tracking numbers are exported from Acumatica ERP to BigCommerce or Shopify, the system checks if the following conditions are met: 

• Each item in the shipment is linked with a particular box. If an item is not assigned to any box, the system displays an error. 

• Each box in the shipment contains at least one item. If a box is not assigned at least one item, the system displays an error. 

During the synchronization of shipments with Shopify or BigCommerce, for each box in the shipment, a separate shipment with a separate tracking number is created in the online store. Boxes that don't have any items assigned or are missing a tracking number are not exported to the online store.


6 replies

Userlevel 7
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@smarenich what about Purchase Receipt? How can an user send tracking number from Purchase Receipt to eCommerce site? 

Userlevel 7
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Hi @KarthikGajendran,

Thank you for the great question! Indeed, if your order is a Drop Shipment, than you will complete it using the Purchase Receipt which has no packages/tracking numbers information.
However in this case connector will export Purchase Receipt Vendor Ref. as a tracking number to Shopify/BigCommerce

 

Userlevel 7
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Awesome! Thanks a lot @smarenich 

Userlevel 4
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Sergey 

 

Do we have a better solution for this?  Typical workflow is to not create a bill at the time of purchase receipt creation. Plus that vendor reference if for the Ap Invoice number.

 

Thanks

Userlevel 7
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@gmercede  You can certainly use a custom/UDF field for this purpose and add that field in the entities mapping or do it using customization. We will request the distribution team to see if they can add the tracking number field in the Purchase receipt form. 

 

Userlevel 6
Badge +4

@gmercede  You can certainly use a custom/UDF field for this purpose and add that field in the entities mapping or do it using customization. We will request the distribution team to see if they can add the tracking number field in the Purchase receipt form. 

 

Can both regular shipments and purcase receipts work for this? It won’t allow two rows pointing the tracking number field. 

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