Hello folks,
I was wondering why RC order type was chosen as the only supported return order type for the Commerce Connector? It seems like RM order type would be better suited, as it allows for issues and for receipts, credit memos and invoices, it’s more versatile. One of our clients said:
The reason we prefer RM is that this Order Type allows both Operation types: Issue & Receipt AND it allows for an Invoice.
The other two types are more limited.
For instance, an RC does not allow for things like charging a Restocking Fee (Issue)
And an RR allows for an even exchange but not for an exchange where money changes hands (which is 80% of what we do)
What do you think about this? Are there any drawbacks of allowing to use RM order type for ecommerce returns / replacements?
Thank you!