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Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}} Status: Forbidden.

  • May 12, 2022
  • 5 replies
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Jr Varsity II
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when I setting up a connection to the BigCommerce store in Acumatica ERP the following error has occurred.

Error: 

Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}}

Status: Forbidden.

 

Best answer by KarthikGajendran

@madhu 

  1. Make sure you have entered the right credentials. 
  2. Make sure you have the permission to access the endpoint. (Screenshot1)
  3. Make sure the Webdav info is right. (Screenshot2)

 

 

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Madhu

    5 replies

    Naveen Boga
    Captain II
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    Hi @madhu  Please review below links, may help you

    https://support.bigcommerce.com/s/question/0D54O000069hWJnSAM/getting-403-you-dont-have-a-required-scope-to-access-the-endpoint-when-inserting-script-in-checkout-location?language=en_US

     

    https://stackoverflow.com/questions/69565426/how-to-solve-in-postman-response-you-dont-have-a-required-scope-to-access-the-e

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    Naveen B - Acumatica MVP 🏆 | Acumatica Developer 🚀 ⏩ https://www.linkedin.com/in/naveenb-acumatica-mvp/
      KarthikGajendran
      Acumatica Moderator
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      @madhu 

      1. Make sure you have entered the right credentials. 
      2. Make sure you have the permission to access the endpoint. (Screenshot1)
      3. Make sure the Webdav info is right. (Screenshot2)

       

       

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      Technical Product Manager- Retail Commerce
        Jr Varsity II
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        @KarthikGajendran 

        The following error was coming

         

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        Madhu
        KarthikGajendran
        Acumatica Moderator
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        @madhu Please contact BigCommerce support for this error. 

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        Technical Product Manager- Retail Commerce
        mianniello80
        Varsity II
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        Has anyone else run into the issue of following these exact steps but continuing to get the same 403 error?

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