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Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}} Status: Forbidden.


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when I setting up a connection to the BigCommerce store in Acumatica ERP the following error has occurred.

Error: 

Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}}

Status: Forbidden.

 

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Best answer by KarthikGajendran 12 May 2022, 13:45

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Hi @madhu  Please review below links, may help you

https://support.bigcommerce.com/s/question/0D54O000069hWJnSAM/getting-403-you-dont-have-a-required-scope-to-access-the-endpoint-when-inserting-script-in-checkout-location?language=en_US

 

https://stackoverflow.com/questions/69565426/how-to-solve-in-postman-response-you-dont-have-a-required-scope-to-access-the-e

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@madhu 

  1. Make sure you have entered the right credentials. 
  2. Make sure you have the permission to access the endpoint. (Screenshot1)
  3. Make sure the Webdav info is right. (Screenshot2)

 

 

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@KarthikGajendran 

The following error was coming

 

Userlevel 7
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@madhu Please contact BigCommerce support for this error. 

Has anyone else run into the issue of following these exact steps but continuing to get the same 403 error?

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