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Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}} Status: Forbidden.

  • May 12, 2022
  • 5 replies
  • 424 views
M
Jr Varsity II
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when I setting up a connection to the BigCommerce store in Acumatica ERP the following error has occurred.

Error: 

Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}}

Status: Forbidden.

 

Best answer by KarthikGajendran

@madhu 

  1. Make sure you have entered the right credentials. 
  2. Make sure you have the permission to access the endpoint. (Screenshot1)
  3. Make sure the Webdav info is right. (Screenshot2)

 

 

Madhu

    5 replies

    Naveen Boga
    Captain II
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    • Naveen Boga
    • Captain II
    • May 12, 2022

    Hi @madhu  Please review below links, may help you

    https://support.bigcommerce.com/s/question/0D54O000069hWJnSAM/getting-403-you-dont-have-a-required-scope-to-access-the-endpoint-when-inserting-script-in-checkout-location?language=en_US

     

    https://stackoverflow.com/questions/69565426/how-to-solve-in-postman-response-you-dont-have-a-required-scope-to-access-the-e

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    M
    KarthikGajendran
    Acumatica Moderator
    Forum|alt.badge.img+3

    @madhu 

    1. Make sure you have entered the right credentials. 
    2. Make sure you have the permission to access the endpoint. (Screenshot1)
    3. Make sure the Webdav info is right. (Screenshot2)

     

     

    Technical Product Manager- Retail Commerce
    Chris Hackett
    M
    Jr Varsity II
    Forum|alt.badge.img

    @KarthikGajendran 

    The following error was coming

     

    Madhu
    KarthikGajendran
    Acumatica Moderator
    Forum|alt.badge.img+3

    @madhu Please contact BigCommerce support for this error. 

    Technical Product Manager- Retail Commerce
    mianniello80
    Varsity II
    Forum|alt.badge.img
    • mianniello80
    • Varsity II
    • January 18, 2024

    Has anyone else run into the issue of following these exact steps but continuing to get the same 403 error?

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