The Real-Time Import and Export Features on the Entities screen (BC202000) will be disabled for Customers, Customer Location, Sales Category and Customer Price Classes in version 2022R1 of Acumatica ERP.

The reason behind this decision is performance issues of the SAAS system. The use of the Real-Time sync with the large amount of customers accounts requires a lot of system resources, which may affect the Connector performance.

But fear not!

First, for the customers which already use the Real-Time synchronization, we have prepared the customization project which enables this feature back. You may find the customization package file attached to this article, it will work with 2022R1 version.

And secondly, we have more effective feature as an alternative solution. It’s the Default Automation Schedules. They are more stable and more effective feature than the Real-Time Sync.