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so641000 and so641010 are adding extra pages when being printed or exported

  • 6 January 2022
  • 3 replies
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Userlevel 1

So my client modified their SO / QT forms and now they are adding additional “blank” pages after the necessary pages. The additional pages have a header and footer only. 

When you go to AcumaticaERP/Main?ScreenId=SO641000 and run the report, it shows up fine. UNTIL you print, email or export. That’s where the additional pages are added.

I’m attaching the 641000.rpx. Oddly enough when I upload this rpx to my localhost u100 test environment it fails completely.

In advance… Thanks Naveen!

 

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Best answer by lauraj46 28 January 2022, 21:34

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Userlevel 7
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Hi @mylescarroll22 ,

I’m not sure about the error message, but I may have an explanation for the extra pages.

We have found that many of the standard printed forms in Acumatica are set by default to a paper size of A4.  They display properly on the screen, but when printing them there is an extra page.

Changing the paper size to Letter seems to resolve the issue.

 

Hope this helps!

Laura

Userlevel 7
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Hi @mylescarroll22 were you able to find a solution for this one? Thanks!

Userlevel 1

I found this issue that sounds very similar, it doesn’t really have a resolution, but definitely has something in common. 

Printing purchase order results in one inventory item per page | Community (acumatica.com)

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