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PowerBI Connection Error Message

  • February 20, 2023
  • 3 replies
  • 158 views
F
Jr Varsity III
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My client is receiving the following error when trying to connect PowerBI from excel to Acumatica.  Can anyone provide feedback on what this means? The first issue was that credentials could not be authenticated but that was solved with adding @tenant after the username. The underlying GI’s are fairly basic and do not include any calculations….it is just GL data to begin.

 

 

Best answer by frankfiorentino81

@marina25 Thank you for the response. It turns out there was a problem with the connection. Resetting the connection fixed the problem.

    3 replies

    M
    Jr Varsity I
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    • marina25
    • Jr Varsity I
    • February 20, 2023

    Is Acumatica added to Office 365 admin as authorized application? Also, there is a security setting for the user, see below:

     

    Chris Hackett
    F
    Jr Varsity III
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    • frankfiorentino81
    • Author
    • Jr Varsity III
    • Answer
    • February 23, 2023

    @marina25 Thank you for the response. It turns out there was a problem with the connection. Resetting the connection fixed the problem.

    Chris Hackett
    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • February 23, 2023

    Thank you for sharing your solution with the community @frankfiorentino81 !

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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