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Sales Order Lines Not Allocating After Production While Shipment is Open

  • November 20, 2023
  • 3 replies
  • 163 views
A
Captain II
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Hi guys,

 

I have been introducing the packing feature to our factory staff and training them up on this.

I have been experiencing an issue where when the shipment is open, and a run of production is complete, the produced items OCCASIONALY do not allocate to the sales order and therefore cannot be added to the shipment.

 

Has anyone else experienced this?

 

Thanks all,

 

Aleks

Best answer by Debbie Baldwin

@aiwan - perhaps someone in your IT department first - then if they are not the correct person - yes go to your VAR.

Aleks

    3 replies

    Debbie Baldwin
    Acumatica Moderator
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    • Debbie Baldwin
    • Acumatica Product Manager
    • April 29, 2024

    @aiwan - I see noone has answered this question. If this is still an open issue - I would urge you to enter a support request so that it can be investigated. 

    Debbie Baldwin
    Chris Hackett
    A
    Captain II
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    • aiwan
    • Author
    • Captain II
    • May 13, 2024

    Hi @Debbie Baldwin,

     

    How would i go about this?

    Should i ask our VARs?

     

    Aleks 

    Aleks
    Debbie Baldwin
    Acumatica Moderator
    Forum|alt.badge.img+2
    • Debbie Baldwin
    • Acumatica Product Manager
    • Answer
    • May 13, 2024

    @aiwan - perhaps someone in your IT department first - then if they are not the correct person - yes go to your VAR.

    Debbie Baldwin
    Chris Hackett
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