Production Orders - Warranty Tracking

Question

In our legacy system before we migrated to Acumatica, we could tack warranty expenses relating to a specific production order. I have not found anyway to do this in Acumatica. Currently, we expense any warranty cost to a GL so we can keep track of overall warranty expenses. But, it would be nice to be able to attribute a warranty expense to a production order in some manner other than noting the Production Number or SN in the description or the expense transaction.

Has anyone had the same thoughts or found a solution/ISV to solve this problem?

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Best answer by Robert Sternberg 25 October 2023, 17:46

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Robert Sternberg · Accepted Answer

Here is a possible solution plan which would allow you to record warranty cost without customizations and would result in draft GL entries for accounting review.

Step 1

Record Warranty Expenses using one of the two options below:

Use a production order attribute to log this information.
Wait for the User Defined Fields feature to exist for manufacturing edition as mentioned by @angierowley75 in the post below. (be sure to read the comments, the idea was rejected however the important UDF element remains)

Step 2

Use the following steps to convert your recorded Warranty Expenses to a draft GL entry automatically.

Create a GI with the warranty information.
Create a business event that monitors the GI and creates draft GL entries with the recorded warranty information.
Create a GI of the draft GL entries for review by an accounting team member making adjustments and posting as necessary.

Hope this helps!

PragatiMalviya64 · Answer

@nathantrauschtYou can try using Non-stock item to track warranty expense specific to Production order.

Production Orders - Warranty Tracking

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