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I have an item on a Sales Order that we are trying to ship out. I created a move transaction and completed it with no issue but it does not show up in the Allocated qty on the sales order. 

When I went to go manually allocate this item, I see that the Related Document is still the Production Order itself and not the move transaction and the item does not allocate manually through the Line Details either.

 

How do I go about getting this onto the shipment? We have shipped 4/5 already and are looking to ship the final 1. Line 8 is the line in question.

Thank you!

 

Hi @jdunmire 

 

We have been experiencing the same issue, we have a L2 case with Acumatica, will update you on anything we get from Acumatica.

 

From what we have been told, it is a bug.

 

Hi @aiwan were you able to that is a bug? Thank you!

Hi @Chris Hackett 

 

We are still waiting for an email with a teams call from our VAR.

 

Aleks

We are seeing this on 24 r 1. Is this a known issue that has been fixed?

​@bthomas24 

Please do the following:

- clear Mark for production check box for SO lines in question.

- retype quantity for SO lines in question.

- check Allocation plan for SO lines in question.

​@bthomas24 

Please do the following:

- clear Mark for production check box for SO lines in question.

- retype quantity for SO lines in question.

- check Allocation plan for SO lines in question.

In addition to what ​@Manikanta Dhulipudi said, you should remove the line details from the SO lines in question too.

Thank you ​@Manikanta Dhulipudi and ​@aiwan , this seems like a bug with software that needs to be fixed.

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