Skip to main content
Question

Shopify Payment Entity for Cash Payments

  • 10 July 2024
  • 1 reply
  • 16 views

Hello, 

We’ve recently switched over to Shopify POS. We’ve noticed that if a customer pays with cash and gets change back, the payment amount in Acumatica shows up as the amount they paid, rather than the order total. 

 

 

1 reply

Yuri Karpenko
Rank
Userlevel 7
Badge +6

@bclark , I bet the reason for this is the data presentation in Shopify. It has the payment with the amount of $100. I’m not sure how the other part (change) is represented in the data from Shopify, but hopefully, it’s clearly identified. I would recommend opening a case with Acumatica and detailing all the intricacies of these transactions.

@KarthikGajendran , did you see this scenario before? Might worth your time to investigate.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP

Reply


Terms & ConditionsCookie settings