Hi!
We have eCommerce connector setup with a Shopify store and configured schedules for Stock Items preparation and processing (on daily basis).
We have two problems:
- Some items were last processed a month ago. Is there a filter of some sort? What can affect this and which stock items can be excluded if the automation schedule screen doesn’t allow to configure such low level details (it’s just Entity, frequency, time basically).
- We map product visibility with status in Shopify: visible → product is Active, invisible → product is synced to Shopify still but as a Draft stock item. This gets ignored on some products and with visibility at Visible and Export to External System box checked off, the products sync as Draft. What can cause this?
Thanks!