Our customer banks with CIBC (Canada). We were successful at adding MX and landing on the login screen that asks for card no. and password. There is also a link to the institution’s website. The issue at hand is 1) the customer uses an account no., a personal PIN no., and a token that updates once a minute, and 2) the customer uses a business portal that is different from the mapped institution’s website. What should we do with their setup?