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Purchases Clearing - Incorrect quantity receipted

  • 21 May 2024
  • 2 replies
  • 31 views

I need assistance cleaning up my purchases clearing.  I have a balance hanging in the account due to incorrectly receipting a quantity of 6 when the order quantity was only 3.  What is the best way to correct this in the system? 

2 replies

Badge +18

Hello,

Enter a Purchase Return for the 3 items that were received by accident.

 

Laura

Userlevel 7
Badge +16

HI @srengdahl 

Is the receipt released? If so, @Laura02’s solution is correct and you will need to enter a purchase return. 

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