Our acumatica system has open periods all the way back to 2015 , I have been successfully able to close periods from 2015-2019.However , When I get to 2020 I can close the submodules but there are two transactions in GL in an unposted status which are preventing me from closing the period.
My inclination is to delete the transaction but the “trash can” symbol is grayed out . Is this related to access rights ?. But the bigger question is
(1) If I delete transactions is that going to change the sub-module balance thus causing a need to make a G/L entry to being it back in sync with one another ?
(2) If I delete an entry in GL which is coming from AR, for example , does the AR module need to b re-opened before the system will allow me to delete it ? May be that’s why the trash can is grayed out ? The weird thing is I was able to close the AR module even through the G/L has an unposted entry from that sub-module.