AP Document Recognition- Enable Error

  • 25 March 2022
  • 1 reply

Im having an issue enabling the AP document recognition service. It is an active license. But when I go to enable the license, I get an error that says: the feature cannot be enabled because the current license doesn't include the support of cloud services -  Any suggestions??



Best answer by Kandy Beatty 28 March 2022, 18:00

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Userlevel 7
Badge +16

HI @Kristina 

I would suggest to reach out to Acumatica support for assistance. They may need to refresh it on their end. 


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