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Adjust over and under payments in fractions cents.

  • 28 April 2022
  • 1 reply
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If invoice is for 299.98 and payment was processed for 299.99; how can we adjust 0.01 in AR? 

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Best answer by Laura02 28 April 2022, 16:12

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Hello,

First, set each customer with balance to write off, to allow write-offs and enter the $$ threshold:

If you notice at the time the payment is received, you can write off the .01 balance while applying payments here:

Or, we can let the system identify and write off in a batch, small balances for every customer using the Write-Off Balances & credits process.

 

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