If invoice is for 299.98 and payment was processed for 299.99; how can we adjust 0.01 in AR?
Answer
Adjust over and under payments in fractions cents.
Best answer by Laura03
Hello,
First, set each customer with balance to write off, to allow write-offs and enter the $$ threshold:
If you notice at the time the payment is received, you can write off the .01 balance while applying payments here:
Or, we can let the system identify and write off in a batch, small balances for every customer using the Write-Off Balances & credits process.
+19Hello,
First, set each customer with balance to write off, to allow write-offs and enter the $$ threshold:
If you notice at the time the payment is received, you can write off the .01 balance while applying payments here:
Or, we can let the system identify and write off in a batch, small balances for every customer using the Write-Off Balances & credits process.
~ Laura Barber, WM Synergy
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