Unable to deactivate some vendor contacts

We’ve come across several vendor contacts where “Deactivate” is greyed out in the Actions menu:

 

Any idea what could be causing that and how to get around it so we can mark these contacts as deactivated?

Makes the contact inactive and changes its status to Inactive. The contact cannot be specified in documents and other records and does not appear in lookup tables for the Contact element on forms. An existing document or record that refers to an inactive contact cannot be processed; any attempt to modify the document or record results in an error.

Which version you are running, I don't see an Active Option in your screenshot to set the status also>.

Thanks

Seems to be 21R1 and before, @kandy65 

Thanks

@manikantad18

We’re on 21R1. The contact shows as “Active” in the list view of the Contacts tab:

 

But when you go into the contact itself neither the “Activate” nor the “Deactivate” options are available under the Actions menu (as demonstrated in my initial post).

Are you an admin role users? Could you please why the status is not coming in screen level, Once the status is visible in the Contact screen you can mark activate or deactivate.

If not a admin user try from admin login and confirm if this is showing as below or not

Thanks

@mikeho - @kbeatty21 is correct. It looks like that option is not available in the new versions of Acumatica. If you do not want that contact, you can delete those contacts.