In 2021 R1, Acumatica provided the ability to take pictures of business cards and automatically add them as leads or contacts using an AI/ML engine.
In many situations, the business phone number was not recognized (see image 1 below). In this case the user has to push the phone 1 button and select the phone number.
To address this issue, we now have a customization project which eliminates this manual step (see image 2 below).
Get the Customization:
If you are running a version of 2021 R1 you can download the customization project here: https://acumatica-builds.s3.amazonaws.com/builds/zip/software/addon/fix/BusinessCardRecognitionPhoneFix.zip