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Prevent making changes to an Open Sales Order

  • 26 January 2024
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Hello!

It is able to change the details of the sales order though it is in the open status, especially the quantity and the price. 

Is there is a way to prevent making changes to an order which is in the open status?

Amanda 

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Best answer by dcomerford 26 January 2024, 12:44

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Userlevel 7
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You would have to modify the Sales Order Workflow using a customisation for the ‘Open’ Status and set the fields/tables to be disabled. So I presume at Open you want nothing to be allowed to change like the purchase order does. 

So a user would have to bring it back to the Hold Status to change it?

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