Keeping track of defective product

  • 3 June 2021
  • 1 reply


Can anyone assist me on a technique to keep track of defective product within Acumatica? We  have customers who send us in debits due to defective product. We would like to figure out how to keep track of these particular items to compare at end of year.


Best answer by jon95 18 June 2021, 20:54

View original

1 reply

Userlevel 1

Are you tracking the items physically in a warehouse, or just “on paper”?  What we have done is setup specific warehouse locations for defective products.  The location is also set to not show in quantities available so it won’t affect purchasing of new stock.  In our case we physically track the items, when a customer returns it we create an RMA to receive the stock and put it in the location for defective items.  This way you can see transactions related to defective or warranty parts.  Once the part has been inspected we either stock adjust it out or also can do a Purchase Return if sending back to the original manufacturer.


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved