Manually Send Email - Customization

  • 22 February 2024
  • 2 replies

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  • Jr Varsity III
  • 92 replies

Hello, I’m using this blog post to hopefully allow our team to manually resend shipment notifications:

In doing so I’m getting an error that the custom template I’ve created cannot be found. 

I have created a customization and added code to the SHipments screen to create a new button on the shipments screen “resend ship confirmation”:


I created a new report and added it to the sitemap:

​​​​I have created the notification template and referenced it in the mailings screen on both Sales Order Preferences AND made sure it shows on the customer mailings:




It does create the button which is nice, but When I go to the shipment and try to launch the email it tells me it cannot find the notification:



I have even tried using the notificationID number found in the URL and that does not work either, Any thoughts of what I’m missing?!


Best answer by darylbowman 23 February 2024, 12:53

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Badge +11

I believe you'd want to use 'ShipmentNotificationConfirmationB2B-2'


Alternatively, you can search a Customer's Mailings for a report with code. If you're interested, I think I have a snippet somehow.

Badge +11

@K2a - Were you able to resolve this?


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