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Can not release Purchase Receipt of Return Type

  • 18 October 2023
  • 4 replies
  • 104 views

Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.

Can some support me with this issue.

Thanks 

 

4 replies

Laura02
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Badge +18

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~
T
Rank
Userlevel 3
Badge

Thanks @Laura02 ,

Will try it first tmr morning and get back to you

T
Rank
Userlevel 3
Badge

Thanks @Laura02, it worked.

Is it necessary to release IN document after finish PO receipt ?

 

Laura02
Rank
Badge +18

Hi @trungrigshop ,

There is an option in PO Setup to automatically release the related Inventory batch:

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~

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