So, yesterday, I was presented with a bit of puzzling question. The client was updating the Branch Information in the Employee Profile (Organization) and the State and the Country fields would loose its original value. Of course, I was searching in the community, but did not find an answer that made sense. Therefore, I decided to add it in hopes to help someone else next time.
In order for employee’s state and country remain, the Branch setup must have the state and the country as well. If those fields are blank, then any Branch update on the employee profile even though it has the right information, will be removed.
Branch information screen shot below:
Employee Information after selecting the branch that does not have address will not keep the information.