Non-Project Code functionality breaks when 'validating segments' of the Project ID

  • 30 June 2021
  • 2 replies


We are new install and working through our implementation.  Have come across an issue that I’m hoping folks on this forum may be able to help with.

As soon as we setup Segmented Key for our Project ID, and had 3 of the 4 segments turned on for validation (ie…  only certain values can be used in that segment); now our ‘Non-Project’ code we setup in preferences no longer works?

Is this a product defect/bug?

As soon as I turn the validation off in the segmented keys, the non-project functionality works again.  I realize that I can make a ‘dummy’ project that follows the segmented values setup, but that kind of defeats the purpose of this functionality to begin with.

Anyone else run into this issue?  Perhaps there is a hot fix to address this?  


Thanks, Lars


Best answer by cmetzger 26 August 2021, 18:17

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Userlevel 3

Does your non-project code match the new segment structure? A segmented key like A-000-AA wouldhave a non-project code of XXXXXX.

Hi cmetzger,

Thank you for taking the time to reply on this forum.  Our partner finally received word back from ACU support with similar recommendation.

Much appreciated!



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