The DHCP range was entered in the IP Filter tab in user security. The access history showed a different IP Address for users which must be the router address instead of the device/computer. Everyone’s IP filter was changed to match the router IP which didn’t work. Do you have any suggestions regarding the use of IP filters and if there are specific firewall/network settings that must be in place for this to work. I tried using different browsers, clearing the history, before attempting the logins.

IP Filters in User Security Settings

The DHCP range was entered in the IP Filter tab in user security. The access history showed a different IP Address for users which must be the router address instead of the device/computer. Everyone’s IP filter was changed to match the router IP which didn’t work. Do you have any suggestions regarding the use of IP filters and if there are specific firewall/network settings that must be in place for this to work. I tried using different browsers, clearing the history, before attempting the logins.

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