Set-up e-mail account and had a successful test. However, actual e-mails show processed but recepients did not receive them.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/0655f289-89ec-456e-b8d5-7ed086f62c7c.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/2731e6f1-0188-4829-995c-16d004f623b2.png)
What other set-up is required?
Set-up e-mail account and had a successful test. However, actual e-mails show processed but recepients did not receive them.
What other set-up is required?
Have you checked the Emails Pending Processing to see if they are still in the outgoing queue?
We can pull up a report, say a Trial Balance, and select “Send” and it goes. But Invoices to customers does not work.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.