I have a client who works for companies like the Department of Defense, various law enforcement agencies, etc. As part of doing business with them, my client is required to provide a Disaster Recovery Plan of their systems. Since they are a SaaS client we need this information from Acumatica. I have found, or have been given the marketing documentation on the website and portal, but we need a formalized plan. Can you provide us the location or a copy of this document?
Answer
Disaster Recover Plan for Clients
Best answer by Doug Johnson
Available Today:
- Information about disaster recovery on https://www.acumatica.com/acumatica-saas-faq/
- Acumatica SOC 2 compliance audit (available by request on signing NDA) describes the process is slightly more detail.
Additional information or requirements of what needs to be included in this document would be appreciated.
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