Hello,
On a Sales order screen, we recently experienced this error message:
The trace log doesn’t seem to show which column is causing the error. I’ve looked into the fields of the generic inquiry and not sure what to do next. This GI was working fine last week.
Any help is much appreciated!
I’ve attached the XML of the generic inquiry here, as well.
Best answer by Naveen Boga
View original
+17
Hi
Have you checked this GI in any other instance?
I just checked in my test instance and it worked as expected. So thank you for helping make the determination that it is not anything wrong with the GI.
Do you have any advice on how to find where the issue in the data is then?
+17
I went through the fields one by one and finally discovered that it was the Customer.PrimaryContactID that was causing the issue.
One specific customer made an order yesterday. I still need to figure out what’s wrong with that field, but I excluded that order number from the GI for now and it works again, so thank you!
+17
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