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I try complete bidding screen some can complete and some cannot compete


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I try complete bidding screen some can complete and some cannot compete. No error popup or in trace log. How to know log error beside trace log ?

Best answer by Laura02

Hello @kevinheng21 ,

When you compare one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

When you compare the Vendor profiles from one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

When you compare the Inventory Item profiles  from one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

Do you have any customizations that may affect the bidding screens and processes?  If so, please try temporarily disabling the customizations to verify the customizations are not interfering with ability  to complete bids.

If you cannot identify the issue, please post screen shots of a “good” bid and a one bid that will not complete, to help us answer your question. Include details such as Version of Acumatica, and what changed since your bids worked successfully.

https://community.acumatica.com/community-site-discussions-150/how-to-get-faster-answers-in-the-acumatica-community-18697

Thank you!

Laura

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2 replies

Laura02
Captain II
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  • Captain II
  • 3132 replies
  • Answer
  • December 14, 2023

Hello @kevinheng21 ,

When you compare one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

When you compare the Vendor profiles from one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

When you compare the Inventory Item profiles  from one bid that completes with a bid that does not complete, side-by-side on two windows, what differences do you see?

Do you have any customizations that may affect the bidding screens and processes?  If so, please try temporarily disabling the customizations to verify the customizations are not interfering with ability  to complete bids.

If you cannot identify the issue, please post screen shots of a “good” bid and a one bid that will not complete, to help us answer your question. Include details such as Version of Acumatica, and what changed since your bids worked successfully.

https://community.acumatica.com/community-site-discussions-150/how-to-get-faster-answers-in-the-acumatica-community-18697

Thank you!

Laura


Sagar Greytrix
Captain II
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Hi @kevinheng21 ,

Have you checked on the screen under the Tools→ Trace on the right side there is Exception column or click on the ScreenID as shown in the below screenshot.

Regards,

Sagar


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