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PTO Accruals - limits

  • October 18, 2023
  • 5 replies
  • 221 views
K
Freshman I

We accrue a certain amount of vacation and sick time throughout the calendar year and have a limit each year. This has been set up and worked in years past, but this year Acumatica seems to have exceeded the accrual, even though the maximum for the year has been reached. Anyone experiencing this same problem? I checked the PTO codes and they are all still set up correctly. 

    5 replies

    K
    Acumatica Moderator
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    • Kristen Hanson
    • Acumatica Moderator
    • October 19, 2023

    This may be a known issue.  Please create a case for support to investigate.

      K
      Freshman I
      • khunt07
      • Author
      • Freshman I
      • October 19, 2023

      How do I go about creating a case with Acumatica?

        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • October 20, 2023

        Hi @khunt07 - Please reach out to your partner of record to learn more about your support options. 

        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
          iqraharrison
          Captain II
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          • iqraharrison
          • Captain II
          • October 31, 2023

          @KristenHanson84 has this known issue been resolved? also, what versions were affected?

           

          Thanks!

          Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
            K
            Freshman I
            • khunt07
            • Author
            • Freshman I
            • October 31, 2023

            Put a case in with Acumatica - it was determined:

             

            Acumatica completed their investigation and found that this issue was reported as a bug.  It has been fixed in version 2022R118.

             

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