Two employee paystubs out of the entire company will not print with the rest. They used to print along with all the other paystubs but after a system update in February, they stopped.
Answer
Paystub Printing
Best answer by Anna Devyatko
+19Hello,
Here are the details of the Article Anna wants to show you:
Issue description
If a user printed pay stubs or opened them by using the Display Pay Stubs command on the Payment Batches (PR305000) form, some employees could be missing in the resulting report.
Root cause
This is a known issue for the following builds of Acumatica ERP:
- 2024 R1 Update 5 (24.105.0036) and earlier
- 2023 R2 Update 9 (23.209.0023) and later
Solution
To fix documents affected by the issue, contact your Acumatica support provider to receive the corrective script and any assistance with running it.
Update to the Acumatica ERP 2024 R1 Update 6 (24.106.0018) or later.
Workaround
As a workaround, generate pay stubs by clicking Print Pay Stub on the Paychecks and Adjustments (PR302000) form.
~ Laura Barber, WM Synergy
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