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Shopify Line Discounts vs Acumatica Order Discounts

  • 7 June 2024
  • 1 reply
  • 18 views

Hello, 

We’ve recently moved to Shopify for POS and ecommerce. We’ve created discounts in Shopify which gets discounted at the line level. 

 

 

However, we have the connection set to Order level discounts when syncing into Acumatica because the Line Level discounts do not link back to the Inventory ID’s when discounting at the GL level. 

 

 

The issue now is when we have an order come through with a discount AND an item that is taxable. 

Acumatica order discounts don’t reduce the taxable amount of the item fully, but in Shopify the taxable item was discounted correctly so the taxable amount was less.

 

 

Any recommendations on how to resolve these discrepancies? 

Thanks!

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Following up: This screen shot is the reason we have decided to go with document level discounts within Acumatica, even though Shopify does line level discounts. 

This is an inaccurate representation of gross sales at the SKU level, since the Inventory ID is not attached to the additional discounted lines. 

Do we know if this has been fixed in a newer release? 

Thanks!

 

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