It is quite common to have refunds associated with expense claims, particularly when they are credit card expenses. However, Expense Claim entry will not accept a negative value.
What is the best way of dealing with refunds ?
Answer
Refunds on Expense Claims
Best answer by jessicaASA
We have run into this with credit card refunds as well. We haven’t found a solution within the expense claim screens, so we create a debit adjustment in the Payables module with the payment method matching the refunded card. The debit adjustment is then closed with a vendor refund, which creates the credit card activity.
We have run into this with credit card refunds as well. We haven’t found a solution within the expense claim screens, so we create a debit adjustment in the Payables module with the payment method matching the refunded card. The debit adjustment is then closed with a vendor refund, which creates the credit card activity.
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