Is Approval map for AR Write Off's possible?

  • 25 January 2022
  • 1 reply

Userlevel 2

Hi All, @Irina,

 @Naveen B ,


When going into the “Write off Balances and Credits” screen and running this to write off Balances, the client would like an approval prior to the document posting.  Is this possible as I cant seem to get anything working?






Best answer by vkumar 25 January 2022, 02:37

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Userlevel 7
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Hi @lauracastagna 

There is no out of the box option available to enable approval for write off process. 

You may post a request on our ideas page here on community portal. 

One can use manual process to record the write off amount by,

  • Create manual credit memo to write off the amount of specific invoice (non stock item linked to write off expense account)
  • There wont be any link between invoice and credit memo, one may manually enter the invoice reference on credit memo).
  • Apply the credit memo while receiving payment from relevant invoice. 

Hope this helps,



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