Answer

How to reverse GL/subledger AP Transactions

Forum|Forum|4 years ago
August 5, 2021
2 replies
181 views

byates

Hello,

One of our people posted an AR payment in the wrong amount (I surprised the system didn’t give a warning that the payment amount entered did not match the AR invoices loaded). Then he did a payment void but did that to the wrong period.

So I am looking on how I can fix that so the GL matches the subledger. I can’t reclasify the batch because that does not correct the AR subledger. I can reverse the Journal transaction but again that only address GL and does not correct the AR Subledger.

This is the second type of mistake that has been made that I have essentially been told “sorry once its released it can’t be fixed” which does not seem correct. So thought I would reach out to the community.

Thanks

Best answer by Samvel Petrosov

I assume that the voided payment was processed in the future period.

So let’s the payment was processed in 02-2025 and the voided payment in 03-2025.

Now what you can do is to process another payment in 03-2025 for the same customer, same amount, same cash account. Then process a Refund for that payment in 02-2025. The difference is that in the case of the Refund option, Acumatica allows you to change the date back to 02-2025. So as a result you should get something like this where both in 02-2025 and 03-2025 the transactions will net to 0.

+8

Samvel Petrosov
Jr Varsity II
Answer
Forum|Forum|9 months ago
February 5, 2025

I assume that the voided payment was processed in the future period.

So let’s the payment was processed in 02-2025 and the voided payment in 03-2025.

Now what you can do is to process another payment in 03-2025 for the same customer, same amount, same cash account. Then process a Refund for that payment in 02-2025. The difference is that in the case of the Refund option, Acumatica allows you to change the date back to 02-2025. So as a result you should get something like this where both in 02-2025 and 03-2025 the transactions will net to 0.