Question

How to reverse GL/subledger AP Transactions

  • 5 August 2021
  • 0 replies
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Hello,

One of our people posted an AR payment in the wrong amount (I surprised the system didn’t give a warning that the payment amount entered did not match the AR invoices loaded). Then he did a payment void but did that to the wrong period. 

So I am looking on how I can fix that so the GL matches the subledger. I can’t reclasify the batch because that does not correct the AR subledger. I can reverse the Journal transaction but again that only address GL and does not correct the AR Subledger. 

This is the second type of mistake that has been made that I have essentially been told “sorry once its released it can’t be fixed” which does not seem correct. So thought I would reach out to the community. 

 

Thanks


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