We are receiving the error below when trying to Release invoices on the Process Invoices/Memo screen. We’ve tried processing these invoices individually and using Process All and receive the same error. I do not see anything that stands out on the invoices that would be preventing us from releasing these invoices. Any ideas on this error?
Screen:
Error:
Best answer by Naveen Boga
Hi
Since this issue is login user specific, please raise a support ticket with Acumatica to know the root cause.
+12Hi
Did you try to release the invoice from the Invoice and Memo screen directly?
If you have any customization on this screen, unpublish the customization package and try once.
I logged in and was able to release one but the client is unable. I think it is a web browser issue.
+20Hi
Since this issue is login user specific, please raise a support ticket with Acumatica to know the root cause.
Hi
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